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Thread: Cancel/change travel booked through thankyou.com or concierge, COVID-19.
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Old Apr 22, 2020 | 5:32 pm
  #11  
uscjeff
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Join Date: Jan 2013
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Originally Posted by MilesTalk
Chase has made a available a web form to get points reinstated from a cancelled booking. Is Citi making everyone call and wait on hold? I can't find an online option...
Topping this. Does anyone have experience here? I have looked into cancelling a flight that was cancelled too and want to ensure I can get cash and points back - not a credit with the airline (aa in this case). Does anyone know here?
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