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Thread: COVID-19: refund provided as voucher (for non refundable fares)
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Old Apr 21, 2020, 3:34 pm
  #293  
Carpacchio
 
Join Date: Mar 2015
Location: GVA
Programs: A3 *G, LX *G, AF *S
Posts: 761
Originally Posted by johan rebel
The European Commission has warned the Dutch cabinet minister Van Nieuwenhuizen that EC 261 has to be followed, no ifs, no buts. Airlines have to refund tickets if the customer so desires, and if the Dutch government refuses to enforce EC 261 then the EC will start procedures against it.

Source (in Dutch).
That addresses the first part of my phrase....
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