My only addition to this literate thread is that they better do something and quick - I was in F on a 737 SEA-SNA over the weekend and observed serious unchic-shabby conditions - seat pockets hanging by a thread, cuts in leather, serious scuffing, threadbarehood, and the guy in front of me tried to recline (into my orange juice) and only the right side of his seat back came back. Handy for his view out the window but not the intended angle I believe. If it had been me (I think I was the only rev passenger out of 6 in F) I would have been a little annoyed.