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Thread: How long are Refunds taking
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Old Apr 20, 2020 | 4:34 pm
  #46  
elsenor
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Originally Posted by elsenor
Data points (for science)

March 28 received email stating our flights (May 7-18) were canceled and vouchers issued
March 29 on Twitter, i requested a refund instead
April 1 QR replied saying my request was sent to appropriate team
April 2 I inquired again and was told to fill out refund request on QR site, which I did
April 14 email from QR refund was processed and advised "should reflect on your account in a couple of days" but "can take up to 28 days to appear on statement"
*UPDATE* refund received
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