Originally Posted by
strickers
The hotel is closed and thanks for the lecture on the pros and cons of flexible/non-flexible, very constructive.
You are welcome. Always glad to help out.
Also beware if you dispute the charge with your credit card you may get blacklisted from the company's properties and/or have your loyalty account closed.
It is not unusual for travel providers to handle credit card disputes with that as part of the resolution. Perhaps more common with rental car providers than other travel providers, but do believe we have heard of it happening in the past on the hotel forums.