
Originally Posted by
seawolf

Thanks for data point. AA is definitely taking longer to process refunds. In late March, I had multiples AA tickets refunded within 5 days. My refund submitted 5 APR is still Pending Review. Hopefully will see progress this week based on your data point.

I called to cancel a flight yesterday and to check on the refund status of previously canceled flights. The agent contacted the refunds department and was told that the current turnaround time for refunds in now 17 days.