
Originally Posted by
davie355

https://www.flyertalk.com/forum/undefined

Definitely. National, owned by the same group, steers clear of the slimy sales nonsense.

I've never experienced unethical sales at Enterprise but I've faced:

(LAX area) outrageous delays upon car return for a meticulous hand inspection. At National, "drop and go."

(BNA - Nashville) repeated insistence for me to pay to upgrade. "How about this car" "wouldn't this be a nice car" yada yada. I'm too nice of a person to have said something like "yeah, why not upgrade me for free?"

I won't rent from Enterprise if it's $0.01 and National is $1000.

As I said in the other thread, EHI trains Enterprise employees to harass customers and National employees to bend over backwards for them. It makes no sense.