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Old Apr 15, 2020 | 6:18 am
  #15  
m907
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Originally Posted by davie355
https://www.flyertalk.com/forum/undefined

Definitely. National, owned by the same group, steers clear of the slimy sales nonsense.

I've never experienced unethical sales at Enterprise but I've faced:

(LAX area) outrageous delays upon car return for a meticulous hand inspection. At National, "drop and go."
(BNA - Nashville) repeated insistence for me to pay to upgrade. "How about this car" "wouldn't this be a nice car" yada yada. I'm too nice of a person to have said something like "yeah, why not upgrade me for free?"

I won't rent from Enterprise if it's $0.01 and National is $1000.
As I said in the other thread, EHI trains Enterprise employees to harass customers and National employees to bend over backwards for them. It makes no sense.
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