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Old Apr 14, 2020 | 8:33 pm
  #7302  
JJonahJ
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Originally Posted by JJonahJ
Can someone remind me of a few things, related to cancelled segments and/or involuntary changes to departure/arrival times which are altered by +1 hour?


I know (or think I do) that these types of involuntary changes mean that I can rebook to new different segments for no change fees, but please correct if I'm mistaken.

If I have not flown yet (irrelevant?), with new segments to an existing itinerary, do they recalculate the taxes and then charge a payment if higher, or give a refund if less? My recollection is that they will not charge nor refund in these situations.

If the involuntary change is on the inbound, am I allowed to make changes on the outbound as well?

For these involuntary changes, when is Aeroplan likely to purchase a segment on AC to fix the itinerary, if necessary?

Sorry for these basic questions, but I'm rapidly forgetting the rules and protocols with these things.
Apolgogies for bending it around again like a pretzel, but can some kind soul give an answer or two to the questions I had posed earlier, quoted above. I feel like I should know these things but I’ve been loose in my memory lately.

Thanks and cheers.
JJJ
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