Originally Posted by
atcanobbio
I booked a one way business class ticket on AM for April 1st, SEA-MEX-GDL. They had a great deal for $290 one way I think deal is still out there for later this year). I paid for it with points (19k).
Did you pay anything in cash, e.g. taxes? If so, you should file a chargeback for those. This may not be much, but it gets attention.