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Thread: Requesting refund for a canceled flight
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Old Apr 12, 2020 | 7:31 pm
  #142  
AAExecPlatFlier
 
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
For an award ticket you definitely have to call aa to have taxes refunded and mikes redeposited.

Originally Posted by johnr863
I have a round trip nonstop award reservation from PHL-MBJ. The reservation is not until June. Today I logged in to check the reservation and there was a schedule change. Now both legs have a stop. I have doubts Jamaica will reopen their borders by June. Am I eligible to cancel the flight since it changed from nonstop to 2 stops? If so, can it be done online or do I need to call to have the miles redeposited and fees refunded?
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