FlyerTalk Forums - View Single Post - Question: Is a three month ticket refund window standard with Air Canada?
Old Apr 11, 2020, 5:32 pm
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Adam Smith
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Originally Posted by George K
Therefore I wanted to ask the collective if this was standard as far as you’re concerned. Refunds usually take a few minutes to process and maybe a day or two to transfer back to the customer.
No, three months is not standard. Couple weeks, maybe.

Three months, even by today’s standards, is obscene, especially since this now means that AC is holding the money without rendering any services.
Yes, it is obscene. Some of it may genuinely be due to longer processing times, but I suspect this is mostly their latest tactic to hold on to our money for as long as possible.

You could try filing a chargeback on your credit card if you want to try to accelerate the process, but I don't know that there's anything else to be done.
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