Just got a call from EY following up my cancelled flight on 14th April.
Now offering 3 options:
1. Full refund
2. Rebook to fly outbound leg before 30th June
3. EY Credit, with bonus $300 credit and 5000 miles.
Seems they got the message about refunds maybe....
New Global COVID-19 Guide 10 April 2020 with details:
https://www.etihad.com/content/dam/e...April-2020.pdf