Originally Posted by
tbuff
Thanks. waited on hold for 5 minutes. Agent offered full refund. Unsure on how long it will take to process?
Also got through to LH in 5 minutes. Canceled flight and same thing - refund offered. Said 30 business days though.
Nice result!
Yes the cash is apparently taking a while to come through.
Good to hear the wait for the phone was short, I've put off ringing QF to cancel the 2nd half of my OWA as there were reports of multiple hour waits. I spent enough hours waiting on the phone just to book it!