award flight cancelled - where are my miles?
Hello all, sorry for opening a new thread. I had an A3 award booking (on TAP JFK/LIS/MUC in business) which was cancelled 2 weeks ago. My miles are still not showing up. Is this normal? I did send an email but no reply. Im just afraid since originally this miles would expire end of this month! As per now do not have clear plans and I'm unable to book something else. Afraid to lose the miles...