FlyerTalk Forums - View Single Post - Application of DOT Rules to OTAs
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Old Apr 10, 2020 | 6:54 pm
  #19  
ft101
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Originally Posted by k374
Yes, that is correct... the DOT does not have jurisdiction but you are free to sue the TA. Any TA with half a brain would just refund you rather than deal with the complexities and cost of a lawsuit since they are not footing the bill anyway, they are just giving back the refund that they got from the airline.
They still have to pay all their costs which cancellation fees contributes to. In the current situation you'd like to think that instead of seeing it as a windfall they'd give something back by reducing their charges. If they don't then we all know exactly how they treat us and should respond accordingly.
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