FlyerTalk Forums - View Single Post - Application of DOT Rules to OTAs
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Old Apr 10, 2020 | 3:43 pm
  #15  
k374
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Originally Posted by mmff
(If I you prepay a lobster dinner for next month and at the time and date of the reservation the restaurant does not have any lobster, you are also also due a full refund. It does not matter what failed in the supply chain of the restaurant, you paid for a service that was not delivered to you as agreed upon at the time of payment.)
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exactly... if I order something from an online shopping portal and they have to order it in turn from a supplier, the supplier does not deliver then the online shopping portal can't keep my money, LOL! If the contract isn't fulfilled down the line then it implies the contract with the consumer isn't fulfilled as well. If the airline refunds the fare the the refund is due to the passenger.
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