Originally Posted by
enterprisecares
Hello! We have noticed your post and would be happy to take a look at your rental agreement with you. Please email
[email protected] with your full name, contact information, the reservation or rental agreement number, the exact rental office location, the above information, and any other details so we can research this for you promptly. Thank you. – Carol H. Social Monitoring Enterprise Rent A Car
Thank you for being proactive and looking into this. Please report back to this same thread what you find as many of us have an upcoming Enterprise reservation as well. Is this a policy or a one-off situation?