Originally Posted by
Dan1113
Has anyone had any luck with hotels .com or booking . com non-refundable bookings in terms of getting them to accept to offer a refund?
I have asked nicely and been refused on both sites for several bookings, as they contact the property and - surprise, surprise - the property says no.
I asked March 12th and was lucky, at least with one of my two bookings. Both hotels were pre paid and not possible to cancel. Used the button provided online to ask hotels to refund me. Wrote a nice message. Both said yes, but only one of them has paid me back (so far). Tried to contact the 2nd hotel earlier this week asking about my refund, but they have not answered. The hotel that refunded me had the payment done by booking.com while the other one had direct payment. I will wait and see with my fingers crossed.