Originally Posted by
Wombat1
I have a paid upgrade (from R to P) on an international flight next month that I will have to cancel because of the coronavirus pandemic. Will I receive a refund for the cost of the upgrade? Or an ETC? The flight is one of the few UA flights still operating.
This is my experience posted in the COVID Schedule Change / Refund thread:
Originally Posted by
pmarrsouth
2... I book a trip in economy on the 10th March 2020 for $900 for a trip in June and upgrade 1 of the 4 legs after purchase to business for $189 (the offer after booking, which books into P). I then cancel this trip. How much in future flight credit do I now have?
Originally Posted by
pmarrsouth
Ok, bit of a trip report here and an answer to the above.
United proactively called me today (no status with United directly, but *G)...
Finally, for a trip in June mentioned in the quote above, she was able to cancel the upgrade on the 1st leg and refund that $189 to my card. She then cancelled the entire trip and was then able to use the future flight credit to move the flights to the day I then wanted. All work out well here
The trip in June was not cancelled or anything like that. I had just wanted to move the dates by 1, but only wanted to if the P upgrade was refundable (either ETC or cash would have been fine with me). It was an S fare originally
It took less than 48 hours to hit my Amex