FlyerTalk Forums - View Single Post - Passengers and agents allege Aer Lingus is breaking law on refunds
Old Apr 8, 2020, 3:59 am
  #13  
Tweet
 
Join Date: Mar 2020
Posts: 3
No Refund Offered by Aerlingus

Originally Posted by DELLAS
Good advice there do online and screenshot everything as if you are in for a battle those will be essential to proving your case. They say there are no friends in business for a reason!
Hi, thanks for all the advice. Just thought I'd share that I was due to fly from Cork to Bristol on 11th April, just been informed by Aerlingus that " We apologize, but we will no longer be operating the flights on your itinerary due to current extraordinary circumstances.
Like many others I was not offered a refund just a voucher which is no use to me. Under (EC) 261/2004, if its not within the airlines "control" then compensation is not payable!!! Has this happened to anyone else and whats the next course of action! Many thanks :-)

Last edited by Tweet; Apr 8, 2020 at 1:08 pm Reason: Typo - should have read was not offered a refund
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