I have a return ticket to AMS on April 12 and return on May 3. Both flights are cancelled. I have the following questions:
- I understand that I can decide before or on September 30 for alternative dates or whether I'd prefer a voucher. Is my understanding correct?
- I understand that if my new travel date is before or on 30 November 2020, then I can change my travel dates if the same travel class as mentioned on the original ticket is available. In my case the ticket is a WBC discounted fare. How does that work out if my flight to Amsterdam is before 30 November, but my return flight from Amsterdam will be after 30 November (in December)?
In order not to burden the customer service more (they are busy with queries relating to repatriation flights) I hope to get an answer here. Thanks