Originally Posted by
asnovici
Agent from the UK line just told me she can refund the miles but not the taxes until 2 months after the restrictions have ended. Taxes are more than $500 on these tickets. I used a US credit card on these, should I just do a charge back?
That's lucky. I would take that as my taxes were $120. The risk is that if you wait it out until you're eligible to request a refund, you may be outside the chargeback window. So you're at the mercy of their customer services, which hasn't proven to be very consistent in my experience.