Originally Posted by
goingplacestogether
Hello @
FlyingScientist,
Should you receive a residual value Travel Voucher, this will be valid until the same date of the original voucher.
This is really useful information for all your customers
goingplacestogether , can I suggest you get your web team to add it to the information on your website about the voucher terms.
It might also be useful to signpost that you can only book using the voucher offline at the moment but you expect to enable online booking at a later date.
Thanks for sharing this info with us here on FT, your input has been invaluable during this difficult period for all concerned.