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Thread: Points expiration in times of COVID19
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Old Apr 2, 2020, 8:59 am
  #4  
highupinthesky
 
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
Originally Posted by urww
I've got a decent amount of points due to expire on 31/05/20 (more than 26K). While other programs put miles/points expiration on hold I couldn't find anything in communications from SAS. Has anyone heard something? If no blank policy maybe they would agree to extend validity on request? At the same time I feel like I might not be getting a response from them before 31/05/20.

To add insult to injury SAS discontinued Star Alliance awards online booking engine.

What's the best course of actions?
Write to SK and explain the situation. They are doing a case by case point and status extension/waivers. You can use the contact form you find in the bottom of the SK web site.
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