FlyerTalk Forums - View Single Post - Master thread Air Canada Refunds vs credits; Class action lawsuit filed
Old Apr 1, 2020 | 12:43 pm
  #25  
tracon
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Join Date: Dec 2002
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Originally Posted by dav662
I don't know if this is the right place to post this but I got an email from AC today asking me if I want to cancel my booking for end of May.
Now if I ask for a refund I only get 70 dollars. If I ask for credit I get the full amount. This is for a future trip.
What I don't understand is why the non refundable charges include Air Transportation Charges, taxes and fees and charges and seat selection? They are not giving me the base fare nor are they refunding the HST.
So my choice is either get so little refund or keep the total amount for a future travel.
I got one of those e-mails too for domestic May travel.

Part of the e-mail included:
"If you have a non refundable fare, you can still cancel your trip and receive 100% of the unused value of your ticket as a future travel credit. This credit is valid for travel before April 30, 2021. "
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