Originally Posted by
tomvancouver
True, but doesn't this teach them a lesson? You could argue otherwise that any corporation could do anything without penalty as it would 'hurt its business".
I joined the BA class action (regarding their inattention to the security of their website and stealing of millions of CC and other details) because I want them to invest in future IT needs, not for the $10 I might eventually collect.
I'm not saying that there shouldn't be a penalty. I guess I would just prefer that it be in the form of government regulation and fines as opposed to a lengthy and unruly process that was designed for the benefit of lawyers (which I used to be BTW).