Originally Posted by
kabroui
Same thing happened to my refund. It took about 12 days and went from 'Pending Review' to refunded in 1 day and then showed up on my AMEX card immediately.
Another data point. I cancelled a week ago and today prefund status shows as under review, where it previously showed that it couldn’t find anything. Fingers crossed the refund shows up in the next day, or two. No sign of the mileage upgrade going back into my account as of yet.