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Thread: Refund of United miles for canceled Eva Air flight *A upgrade
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Old Mar 30, 2020, 3:19 pm
  #6  
WineCountryUA
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Originally Posted by PTahCha
Well, this is from Terms and Conditions:

If you wish to make changes or cancel your Star Alliance Upgrade Award request, please contact the operating carrier.


However, sounds like you might need to do a 3-way conference call to get everyone aligned.
Think that only applies to cancelling the upgrade but not the reservation for the flight.

However, getting *A upgrade miles back on fully canceled reservation has been hit & miss in the past -- the operating carrier needs to release the miles. But UA is the right place to start and the OP mentioned the uoerating carrier claims to have released the miles.
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