Originally Posted by carlos.htx

I have a question.. and this may not be the right thread, but.

I was supposed to fly on May 30th and come back mid-June to the US. I used my United Mileage to ugrade to business. However, I have cancelled my flight over a week a go due to the coronavirus mess. My money was just refunded to me; however, my 60k miles used to upgrade was not. Who do I go after? I have called United and they said they could not do anything from their end. Called EVA and they said they have cancelled the flight and refunded everything, I need to call United to have the miles redeposited.

Not really sure how to get my miles back. Any bit of help is highly appreciated.