Originally Posted by
hobo13
I'm in the same boat. Have a flight on April 7 that has disappeared from the F9 schedule (can't see it on the website.) I'm guessing that they are going to try the same crap as everyone else and insist on giving you a travel credit, rather than a refund. I have 5 pax on the reservation, and it's about $200 (total), so will be worth a bit of fight to get it back.
I had no issue getting a refund when I called Saturday for my son's flight scheduled for today that was gone from schedule, other than being on hold for 20 minutes and then waiting for agent to confirm flight was indeed cancelled. Now will wait to see that the refund shows up on my cc.