Originally Posted by
Carpacchio
Correct, and even if I don't like this offer, at least I won't lose any money eventually (I would assume AF doesn't go bankrupt).
The A3 vouchers are a joke: they are personal, can expire worthless, and if you rebook to a flight with a lower fare, you are not reimbursed for the difference.
My wife had a flight with our kids around Easter which was cancelled - hence relatively high tariffs. So we are pretty guaranteed to lose money, since I don't know when she will fly with the kids again, and even if, it will most likely be a lower tariff.
I will definitely fight to get my money back according to EU regulation, which A3 should be legally bound to.
I'm in the same situation, and I agree, Aegean's response is pitiful and insulting. For those who don't know, here's the relevant excerpt of the voucher T&Cs:
- The Credit Voucher must be fully redeemed in one booking/transaction. If the new booking is of lower value than the Credit Voucher, then the difference will not be given in any subsequent Credit Voucher. If the new booking is of higher value than the Credit Voucher, then you will be required to pay the difference at the time of booking.
- The Credit Voucher must be redeemed in a single passenger booking, under the name of the passenger that the Credit Voucher was issued for. The only exemption is if in the same booking an adult and a child/infant are included, where in this case the Credit Voucher for each child/infant will be incorporated to the Credit Voucher of one of the adult passengers of the booking and will be sent to him/her. This Credit Voucher can be redeemed for more than one passengers, as long as among the passengers is the adult passenger who initially got the Credit Voucher. On all other cases, if you want to book tickets for more than one passenger, then you must proceed with separate bookings.