Morning all.

My flights were cancelled last weekend and so I claimed for a refund - this would have been Thursday 19th. Since then I've heard nothing back (apart from a survey asking what I thought of the cancellation service!!) and crucially no refund to my card.

I am sure they are very busy having so many to deal with but surely a week is a reasonable timeframe? Has anyone else managed to get a refund from EZY and how long did it take ?

Cheers
TT