Originally Posted by fwdlink

However today I looked into my account and I see that AA has simply gone into our trip and put us on LHR/DFW - DFW/PHX without any notificaiton, or request for acceptance and in fact going into the account it doesn't even tell me anyhthing changed, giving me no option to reject this etc. like it normally does with irrops, so we've had an INVOL re-route. We clearly want a refund maintaining our rights to have one, so wondering if we should cancel on-line or should I go ahead and call. What bothers me is there isn't a scrap of a hint of the old trip....