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Thread: Requesting refund for a canceled flight
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Old Mar 27, 2020 | 6:13 pm
  #68  
seigex
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Originally Posted by wetrat0
I had an invol flight change due to cancellation/cutbacks for a trip in April. After the change, I cancelled online 5 days ago and submitted refund request via prefunds. I received the statement credit today.

So refunds are working normally for these kinds of routine requests, and there should be no need to call.
Mine was an otherwise non-nrefundable ticket that I would have got a credit for if I didn't call and couldn't submit it via prefunds due to confirmed SWUs (website wouldn't let me process it). I was directed by AA Twitter to call.
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