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Thread: Requesting refund for a canceled flight
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Old Mar 27, 2020 | 1:08 pm
  #65  
Reetmafreen
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Join Date: Apr 2016
Location: San Diego
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Originally Posted by seigex
Good news. I requested a refund (and redeposit of confirmed SWUs) on via the EXP desk 3/17 for my flight on 4/19 that I cancelled myself. Couldn't get a status update on prefunds.aa.com since I had done it over the phone. As of yesterday the status was still in "pending review" from the [MENTION=450792]AmericanAir[/MENTION] twitter and prefunds still didn't show any status (just said that the request didn't exist).

Just checked now and a refund for the full amount was sent back to my credit card as of last night.
I submitted my refund request over the phone on Monday, so it looks like I have another week, or so to go. Prefunds cant even find the request, but if I try to cancel the flights using the ticket number, I do get to a screen that it is still pending review. I’m guessing I’ll see the 100K of mileage upgrade hit my account around the same time as the credit card refund shows up.
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