FlyerTalk Forums - View Single Post - Covid-19: Your Options to Refund/Rebook/Cancel
Old Mar 26, 2020 | 4:31 pm
  #142  
Andriyko
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Originally Posted by diamantaire
Under the conditions of carriage article 11.3 (this is applicable for itineraries that have been completely & partially canceled).
It was made very clear to me that whatever the airline came up with supersedes any law or anything we agreed to at the time I bought a ticket. The worst thing is that I would have swallowed the cost had I been the one who initiated the cancelation even though the flight had still been operating because I believe in fairness and in owning our own decisions. But to be told that I am owed nothing even though the airline can't deliver the purchased service to me was strange. Makes me wonder why should I act as an honest human being and be ready to accept the cost of my decisions, even if they are caused by extraordinary circumstances, if the other party can't do the same?

And thank you very much for your help and pointing me to the T&Cs.
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