I’m not sure if there’s a better place to post so mods please feel free to merge if I missed it. Just received a couple of these emails for flights in the next week...
March 26, 2020
Hi <geckoflyer>,
American Airlines is making several changes in service and policies as it continues to respond to coronavirus (COVID-19). These changes include reducing flight attendant-customer interaction. To further provide for social distancing and minimal contact between flight attendants and customers, American will offer limited food and beverage options from March 27 through April 30.
The reduced service will discontinue all existing pre-order meals on flights beginning March 27. We see that you have pre-ordered a meal on your upcoming flight. With our reduced meal offerings,
we will not able to fulfill this order at this time. We apologize for the inconvenience.
Travel date: Friday, April 03, 2020
Flight number: 7
Record locator: PNRPNR
The safety and well-being of our customers and team members remains our highest priority. American is in contact with U.S. and international authorities, as well as public health officials, and we continue to coordinate with them on all required health- and safety-related measures regarding coronavirus (COVID-19).
If you need to change your travel plans, visit
aa.com.
Thank you for flying American Airlines.