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Old Mar 26, 2020 | 1:45 pm
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Originally Posted by seawolf
I’m not familiar with this credit process. Is AA issuing a new credit or is this credit merely your unused ticket? If the later, and the flight do cancelled, just submit a refund request and under reason just indicate cancelled flight and see how far you get.
You can only request a refund if you have not already cancelled your reservation and AA cancels the flight. The "credit" is your unused ticket. It's not like Jetblue's system where the residual value is moved into an account. If your ticket is eligible, aa.com will detect that and tell you your ticket is eligible for a refund (subject to review).
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