FlyerTalk Forums - View Single Post - Virgin Atlantic COVID-19 Cancellations and related issues
Old Mar 26, 2020, 10:46 am
  #111  
rizrizriz
 
Join Date: Dec 2009
Posts: 337
Originally Posted by Skystreak
Is Twitter even an official customer service option for them? I just see WhatsApp and SMS texts in their web page. The information on the account seems to indicate that it is for information only. Great if it works, just curious.
(Just my own personal datapoint but...) I dealt with VS ENTIRELY via Twitter. YMMV
(can see my prior posts for details)
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