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Old Mar 25, 2020, 2:21 pm
  #1  
solomita
 
Join Date: Dec 2005
Posts: 213
Understanding Aeromexico's covid change policies
Two months ago I booked directly with aeromexico.com for a flight May 9-16 from SFO to MEX. Not surprisingly, I want to change the dates. But I don't understand their covid policy; it sounds like it doesn't apply to flights in May. Can someone say if this is also their understanding? That if I change now, I'll pay a penalty?

Also there's no option online for me to make changes to my flight, and they don't want people calling in unless they're flying within the next 72 hours. Sounds like I need to hold tight and wait to make any changes?

Thanks,
-- Ethan
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