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Old Mar 24, 2020 | 1:53 pm
  #27  
Stripe
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20 Years on Site
 
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Gold, Hertz Five Star
Posts: 7,496
Originally Posted by Stripe
Same situation here. Itinerary in early April was AUS-PHL-DUB and then LHR-AUS. As of this morning only AUS-PHL remained. I went through the online refund request after first cancelling what was left of the reservation. It took the refund request but it said it required manual review. I was able to specify flight cancellation as the reason in the request. We'll see what happens.
Originally Posted by kabroui
Is anyone actually GETTING their refunds? Mine has been 'pending review' for over a week.
I submitted my refund requests online on Sunday afternoon. Three tickets for about $2,700 each. I checked the statuses last evening and all three said the Refund Date was Sunday and the refund was "Issued to MasterCard ending in xxxx." The credit is not yet visible in the account but there is normally a delay of a couple of days for that even in normal times.
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