Originally Posted by
hitek0007
As a data point, I had a CHC-MEL flight in May but the route has been suspended. I called in and they offered to reroute me or give me a full refund. I chose the refund and saw it on my credit card statement 2 days later.
Im in same situation WLG-BNE in May, but want to call in a bit later to let the team get on with those that have immediate travel issues.
What time did you call?