Originally Posted by
jvde
Hi guys - apologies if this has been covered.
Emirates is cancelling all flights between 25 march and 25 june. The airline however is refusing to give a refund. They are willing to give a voucher for my economy non refundable ticket but no refund. Are they allowed to do so?
They were actively giving refunds up until tuesday last week but I couldn't get through. Their policy has changed.
I understand why they want to issue vouchers but the question here is can I force them to give me a refund because they are cancelling?
On the Travel Voucher web page you currently still have the option to either request a voucher or a refund (option is at bottom of web page).