Stanbury

Thanks for posting this -- very useful information. Could I please ask you for 2 items of further clarification:

1. Was this voucher in respect of a flight which the airline cancelled, or one which is still operating but which you no longer wish to take?
2. Was the voucher received for the full amount you paid, including all "taxes," or was there some deduction?

I am also assuming that your original ticket was "non-refundable."

Thanks in advance for your further help.