FlyerTalk Forums - View Single Post - Travel Bank - Virgin Velocity FF
View Single Post
Old Mar 21, 2020, 12:39 pm
  #2  
mikalee
 
Join Date: May 2003
Programs: QF WP; VA Gold
Posts: 1,007
Originally Posted by Chris Cooper
Virgin has cancelled all international flights, and is offering travel credits to their travel bank.
....
But with this unprecedented situation - 12 months expiry of travel credits ...for use on a fleet that is already grounded for three months if not more... 12 months just isn't enough. I'd want at least 12 months from the resumption of services, not 12 months from when I 'activate' some credit. Perhaps 24 months may be fairer given nobody will want to fly for a year or more, and will probably be so devastated they can't anyway for other reasons like accommodation expenses.

Does anyone know if there is such a restriction on when you need to activate / accept travel credits?
Or what is the impact of waiting another two months to activate credits? Will the link to click and activate stop working after awhile?
If your flight is cancelled why dont you just get a refund rather than stuff around with the credits.
mikalee is offline