Originally Posted by
Mike Tomlin
Been on the web app and mobile app for my October japan trip ,
On the mobile app modify your trip is greyed out , On the web site it’s not even there . Neither is the option to cancel.
Am I just rubbish on navigation or have Emirates disabled the section to stop offering refunds and/or processing cancellations .
On the mobile app it's not greyed out and still says "Modify Trip - Change dates or times" but I get a message after selecting it that I can't do any changes. That could be because it's already been changed twice and one future leg is cancelled however!
On the website the button is "Make changes" and it's not greyed out either although I get a similar message after selecting it.