Originally Posted by
ranskis
EU rules do not mandate to have bank notes handed over to you, it mandates you get the ticket refunded, and a refundable voucher is a suitable refund since you can get it paid to a credit card or a bank account of your choice as far as I understand.
Actually, no: under the Regulation, an airline can refund in travel vouchers only if it has the agreement of the passenger:
Originally Posted by Art 7(3) of Reg 261/2004
...shall be paid in cash, by electronic bank transfer, bank orders or bank cheques or, with the signed agreement of the passenger, in travel vouchers and/or other services