Originally Posted by
gr2020
My cancel/refund request was submitted on Mar 2, approved on Mar 5, and at that point the status on the site changed to:
Your refund has been made. Please contact your bank or credit card issuer to confirm date of payment.
I have not seen the credit on my card yet.
Quicker than mine. It looks like it mentions within 7 business days in their general transport conditions document.
"Your refund request is being reviewed and will be dealt with within the period of time stated in the Terms and Conditions (chapter on refunds)
Date of Request :
14-03-2020"
It looks like it mentions within 7 business days in their general transport conditions document.