Originally Posted by
xychromosome
Screenshot is from Aegean website, no refund mentioned for canceled flight, only a credit for a future flight. My flight on 13Apr2020 was canceled and I wasn't notified, as has been also mentioned by others on this thread. I tried calling their US-based call center twice and the call hangs up after the first auto menu. I submitted a cancelation request using their online email request form, will update thread of any response I receive.
I received a form letter from Aegean in response to my emailed request for a refund, directing me to their website and to their call center (which drops my call after first menu selection). I am not interested in a 'credit', I would like a refund since they canceled the flight. Am I limited to initiating a chargeback with my CC or are there other options I should try?