Originally Posted by
Often1
What did the email say?
It was titled Cancellation Acknowledgment and basically just listed the flights in the ticket, passenger names etc. No mention of refund or the ticket cost (amount to be refunded). Yet, I clicked on the refund button on the logged-in flight detailed webpage - that button did not say anything such as Cancellation or Rebooking etc. So I am wondering if LH have tricked me into cancelling the ticket - because LH cancelled the outbound flights - but they are not actually going to refund me.